FAQ

Questions?

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Little Pong offers free shipping worldwide in many countries. In other areas, shipping costs apply and it will automatically compute in your checkout.

Currently we are only accepting PayPal as method of payment.

Standard Delivery

* Delivery in 3 to 5 working days
* Monday to Friday
* Free delivery over $40 applies for the US mainland only
* We can’t deliver during a specific time slot, but if you are likely to be out we are happy to deliver to a work, family or friend address

Your data will be handled confidentially and encrypted with SSL (Secure-Socket-Layer) secure server software. The encrypted information of your order, your name, address, credit card or bank details cannot be read by any third party. Credit card payments will also be verified through the 3D secure procedure.

After ordering you will promptly receive an order confirmation via e-mail. After the order has been processed in our database, the package will leave our fulfillment on the same day, or, at the latest, the following work day.

Some e-mail services incorrectly flag automated messages from our servers as spam – if you don´t receive anything, please check your spam folders first. You may also accidentally have provided an incorrect e-mail address – in this case please contact our Order-Support to check whether we received your order.

Yes. You will receive your invoice in PDF format via e-mail when your order is sent out to you.